Privacy Policy
DS Electric Co., Ltd. values the privacy of users and complies with the Personal Information Protection Act and other applicable laws and regulations. We process only the minimum personal information necessary to handle product, quotation, technical, transaction, and other inquiries submitted through this website, and we destroy such information in accordance with established procedures once the purpose of processing has been fulfilled. This Privacy Policy applies to the processing of personal information through the Company website.
1. Purpose of Processing Personal Information
We process personal information collected through website inquiries to receive, review, and respond to product inquiries, quotation requests, technical inquiries, transaction-related inquiries, and other customer inquiries, and to provide any necessary follow-up contact. Personal information will not be used for purposes other than those stated above. If the purpose of use changes, we will follow the procedures required by applicable law.
2. Personal Information Processed and Method of Collection
When submitting an inquiry, users may provide name, company name, phone number, e-mail address, and inquiry details. We do not collect unique identification information such as resident registration numbers or passport numbers, or sensitive information such as health information, through website inquiries. Personal information is collected through the website inquiry form, and the submitted information is sent to the Company’s business e-mail account for inquiry handling. Inquiry details are not separately stored in the website database.
3. Retention Period
Personal information submitted through website inquiries is retained for one year from the date the inquiry is resolved and is then destroyed. However, if an inquiry results in an actual transaction or contract and applicable law requires related transaction records to be retained, such records may be kept for the period prescribed by law. When the retention period expires or personal information is no longer necessary because the processing purpose has been achieved, it will be destroyed without undue delay.
4. Provision of Personal Information to Third Parties
As a general rule, we do not provide users’ personal information to third parties. Exceptions may apply where the user has given prior consent or where disclosure is permitted by the Personal Information Protection Act or other applicable laws.
5. Outsourcing of Personal Information Processing
We do not outsource the consultation or response handling of inquiries received through the website to an external service provider. If personal information processing is outsourced in the future, we will disclose the service provider and the scope of outsourced processing in this Privacy Policy and implement the safeguards required by applicable law.
6. Destruction of Personal Information
When personal information becomes unnecessary because the retention period has expired or the processing purpose has been achieved, we review and destroy the information without undue delay. Electronic personal information is deleted in a manner designed to make recovery or reproduction difficult, and paper documents are destroyed by shredding or similar methods.
7. Rights and Responsibilities of Data Subjects
Users may request access to, correction or deletion of, or suspension of processing of their personal information. Requests may be made by phone or e-mail to the privacy contact listed below, and the Company will respond without undue delay in accordance with applicable law. Users must not infringe on another person’s privacy or submit false information.
8. Security Measures
To prevent loss, theft, leakage, forgery, alteration, or damage of personal information, the Company limits personnel handling personal information to those who need access and implements administrative and technical safeguards required by applicable law, including access control and security software management.
9. Cookies and Similar Technologies
We do not use separate analytics cookies for personalized advertising or user behavior analysis. However, technically necessary cookies may be used for basic website functionality, security, and session maintenance. Users may allow or block cookies through their browser settings. Blocking essential cookies may limit certain website functions.
10. Personal Information of Children Under 14
The Company website does not provide membership registration or online services directed to children under 14 and does not intentionally collect personal information from children under 14.
11. Remedies for Privacy Infringement
For consultation or remedies concerning privacy infringement in Korea, users may contact the Personal Information Infringement Report Center (118) or the Personal Information Dispute Mediation Committee (+82-1833-6972), among other relevant authorities.
Privacy Contact
Contact : Seongmin Lee
Phone : +82-51-996-0412
E-mail : dev@dselectric.co.kr
This Privacy Policy is effective as of September 15, 2026.